Every design no matter how well researched and developed can have problems. FMG prides itself with its close relationship with the companies it represents. Thus when an technical problem does arise FMG know directly to whom it should be directed . A quick reply is always sought.
The support can be supplied in the form of conference calls between customer and manufacturer or with joint visits from the manufacturer to the customer site.
The prototype board can also be sent to the technical applications engineering Department within the manufacturer. They will debug the card and provide a working solution.